Ubisoft, the renowned game publisher responsible for hit franchises such as Assassin’s Creed and Far Cry, recently addressed concerns raised by an enigmatic email. The company clarified that players who do not regularly log in to their Ubisoft accounts may be at risk of losing access to their accounts and all purchased games. This move has sparked some criticism among gamers, as it might make them think twice about getting the eight games Ubisoft has in store for the upcoming year.
Over time, Ubisoft has garnered a diverse reputation among players. While they seldom release outright failures, many gamers have grown tired of the formulaic style of gameplay found in numerous Ubisoft titles. The open-world games, in particular, have faced criticism for relying heavily on a repetitive loop of climbing towers and clearing checkpoints. In response to these valid concerns, it seems that upcoming games like Assassin’s Creed Mirage are making adjustments by either removing or toning down these features.
Ubisoft Says- No Need to Panic
Ubisoft Support has responded to a post from the AntiDRM Twitter account, addressing concerns raised about potential game and account loss due to inactivity. The initial post by AntiDRM featured a snippet of an e-mail sent by Ubisoft to a user, notifying them of a temporary suspension of their account due to inactivity. The e-mail also warned that if the account remained inactive, it would be permanently closed after 30 days.
In response to the alarming e-mail snippet, Ubisoft Support assured users that their intention is not to deprive anyone of access to their purchased games or accounts. They clarified that the risk of account closure can easily be avoided by simply signing in to the Ubisoft account again.
UBISOFT closes your account if you haven’t logged in for some time.
You will lose all your games purchased forever. pic.twitter.com/exC78bUt93
— AntiDRMđź”´ (@PC_enjoyer) July 19, 2023
It’s evident that Ubisoft’s response to the concerns raised by Twitter users didn’t sit well with the gaming community. Many expressed their dissatisfaction, pointing out that if the publisher truly wanted to prevent customers from losing access to their purchases, they shouldn’t have a system in place that allows for such possibilities.
Some users even highlighted the legality issues, indicating that the policy may be unlawful in certain countries, including Ubisoft’s home country of France.
The negative feedback also led to suspicions that Ubisoft’s account policy could be a strategic move to drive more gamers towards subscribing to their Ubisoft+ service, which offers a collection of games for a monthly fee. This raised speculation that accounts with active subscriptions might be treated differently from those without.
With the overwhelmingly negative response, it remains to be seen whether Ubisoft will reconsider its policies in the future. The publisher’s stance on DRM (Digital Rights Management) and their embrace of blockchain-based games, despite player opposition, have contributed to the perception that they are out of touch with the desires and concerns of many of their customers.
