Earlier this month, Bungie made strides across the gaming community with its announcement of joining PlayStation. The Destiny 2 creators have a good track record for engaging and communicating with their community. However, many have noticed reduced communication recently.
Naturally, people started reacting to it on the official Destiny 2 Reddit. In a post pointing that out, one user replied that maybe the reason for it is harassment and death threats they receive. One user chimed in, suggesting that the company may be shifting their focus on the rude minority as a deliberate PR strategy to reduce communication without backlash.
Bungie’s community manager Dmg04 later on clarified through a Reddit comment. He claimed that the situation has escalated from rude remarks on the internet to actual threats.
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“Here’s the thing, the harassment we’ve spoken to isn’t just rude replies on Twitter or vague comments. There have been real threats towards our people and our studio. We’re taking them seriously, leading to a number of reduced communications as the team plans future protections/strategies to help avoid these sorts of things.”
He clarified that none of this is to punish the players, and things will be like this until they resolve it. Furthermore, the studio is thinking up ways to communicate with the player base.
Duardo from the Player Support Team confirmed that the team’s looking at all the feedback daily. As of writing this post, many more Bungie employees also commented on the thread.
Death threats in popular online games are a sad reality and often leave a negative impression on the community. However, steps are taken, with Bungie recently suing a Destiny 2 streamer for fraud and harassment. Hopefully, Bungie can solve the problem soon.