GameStop has reacted to rumors that its customers’ personal information was exposed by saying the leak was “something of a test” and that no customers’ data was really compromised. GameStop’s stock price has dropped by 71% from the meme-stock spike almost two years ago, according to Reuters, so any disclosures would come at a bad time.
Visitors of GameStop may want to double-check the safety of their credentials after hearing allegations from the Saturday following Black Friday that users were able to examine invoicing information and payment data that did not belong to them.
This supposed leak originally appeared on Reddit, where it was promptly deleted by moderators, then made its way to Twitter, and finally made its way to Video Games Chronicle. One of the complaints was that users were able to see “other people’s purchases,” in addition to “locations, anniversaries, emails.”
Another Refresh Another Data
Many reported that every refreshing of the page would loop through yet another set of client data that wasn’t theirs. Users reported that the GameStop application for mobile devices remained stable, therefore the technical issue apparently just affected the website. Video Games Chronicle mentioned that it had “asked feedback from GameStop” and will offer an addendum upon obtaining a reply, which is currently published in the same story.
According to GameStop’s consumer service, any knowledge that isn’t the user’s “was something of a testing,” instead of real consumer information. One member of the team is reported as saying, “this was instantly addressed on the same day it occurred,” and that the phony records were “test data produced by our employees.” But Video Games Chronicle has asked GameStop again regarding the likelihood that an “internet search reveals that a few of the identities, as well as addresses that were presented to consumers on its website, might match actual persons” in their update.
